
Why the Best Ads Do Not Change. They Expand. Hershey’s Shows How


Have you ever noticed how the ads we remember most are often the simplest ones? There is a reason they stay with us. They tap into nostalgia, emotion and memory in a way new campaigns rarely do. The real challenge for brands is knowing how to refresh a legacy asset without losing the charm that made it iconic in the first place.
Hershey’s latest update to its beloved 1989 “Holiday Bells” commercial offers a clear example of how to do this well. Rather than reworking the ad or chasing current trends, the brand focused on expansion. Hershey took a familiar fifteen second holiday moment and turned it into an interactive experience. Consumers were invited to recreate the commercial on an LED powered musical mat at Rockefeller Center and share the moment across digital platforms. The execution felt current, but the simplicity that made the ad memorable remained untouched.
This approach holds an important lesson for small businesses. You do not need to abandon what your audience already recognizes and loves in order to stay relevant. Instead, modernizing can mean adding thoughtful layers that meet customers where they are today.
For example, small businesses can take a similar approach by building on what already works:
Turn a familiar product or service into an experience, such as an in person event, pop up or interactive moment.
Extend a well known tagline, promotion or seasonal offer into digital content customers can engage with
Refresh a repeat customer habit by introducing a new format, bundle or limited time twist without changing the core offering.
A long standing product, a recognizable tagline, a repeat customer habit or a seasonal tradition can all be extended into new formats without being replaced. The goal is not reinvention. It is expansion with intention.
When brands build on familiar cues, they reinforce trust rather than resetting it. Nostalgia becomes a bridge to engagement, not a limitation.
The brands that last are rarely the ones that reinvent themselves every season. They are the ones that know what to preserve and where to evolve. By respecting what audiences already love and extending it in thoughtful ways, brands can stay relevant without losing their identity.
-By: Nahal Garakani



